8tbaji Privacy Policy — Your Information Is Our Responsibility

Introduction

Introduction and Applicability

8tbaji ("we", "our") is an online betting and casino platform in Bangladesh. This privacy policy ("Policy") explains what personal information we collect from you when you use our website 8tbaji.cam ("Platform"), how that information is used, and what your rights and choices are.

By using our Platform, you agree to the terms described in this privacy policy. If you do not agree with this policy, please refrain from using our Platform. This policy is a supplement to our Terms and Conditions and should be read together with it.

8tbaji provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors.

Section 1

Information We Collect

We collect information in several ways — directly from you, automatically through your use of the Platform, and from third-party sources. Details are described below:

1.1 Information You Provide Directly

You provide the following information when registering an account and using our services:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• Residential address
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket or Upay number, bank account details)

1.2 Automatically Collected Information

When you use our Platform, we automatically collect the following information:

• IP address and device type
• Browser type and version
• Operating system information
• Page visits and session data (log data)
• Information collected through cookies and similar tracking technologies
• Gameplay history and betting transaction records

1.3 Information Received from Third Parties

In some cases we may receive information from identity verification service providers or payment gateways (such as bKash, Nagad, Rocket). This information is used solely to improve the quality and security of our services.

Section 2

Purpose of Using Information

8tbaji uses your information for the following legitimate purposes:

2.1 Service Delivery and Operations

• To create, manage, and verify your account
• To process deposits, withdrawals, and other financial transactions
• To provide gameplay services and bonus offers
• To track your VIP level (Bronze, Silver, Gold, Platinum) and provide weekly cashback
• To provide customer support

2.2 Security and Compliance

• To detect and prevent fraudulent activity, money laundering, and other illegal conduct
• To verify the age and identity of account holders
• To enforce responsible gambling policies
• To meet applicable legal obligations

2.3 Platform Improvement and Personalization

• To analyze and improve the quality of our services
• To suggest games and offers based on your preferences
• To diagnose and resolve technical issues on the Platform
• To send important notifications related to our services

2.4 Marketing Communications

With your consent, we may notify you about promotional offers, bonuses, and special benefits via email or in-app notifications. You may opt out of these communications at any time.

Section 3

Cookies and Similar Technologies

We use cookies and similar tracking technologies on our Platform. Cookies are small text files stored in your browser. They help make our Platform more functional and personalized.

3.1 Types of Cookies

• Essential Cookies: Required for core Platform functionality, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect statistics about Platform usage, which helps us improve our services.
• Marketing Cookies: May be used to show you relevant ads based on your interests.

3.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some important Platform features from working correctly.

Section 4

Information Sharing and Disclosure

8tbaji does not sell your personal information to third parties. However, we may share certain information in the following circumstances:

4.1 Service Provider Partners

We use trusted third-party services that handle specific tasks on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure. These partners may only use your information for the specific contractual purposes agreed upon.

4.2 Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive a limited amount of information to operate gameplay on their platforms. This information is used solely for running the games.

4.3 Legal Reasons

We may disclose information when required by a court order, a lawful request from a government authority, or to comply with applicable law.

4.4 Business Transfers

If 8tbaji undergoes a merger, acquisition, or sale of assets, your information may be transferred. You will be notified in advance in such cases.

Section 5

Data Security Measures

8tbaji implements industry-standard technical and organizational measures to protect your personal information. Our security measures include:

• SSL Encryption: All data transmitted between you and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Data Encryption: Sensitive stored information (such as payment details) is protected with advanced encryption methods.
• Access Controls: Only authorized staff can access specific personal information, and this is strictly monitored.
• Firewall and Intrusion Detection: Our systems are protected against unauthorized access.
• Regular Security Audits: We conduct regular security reviews and testing.
• Two-Factor Authentication: Two-factor authentication is available to protect your account.

However, no data transmission over the internet can be guaranteed to be completely secure. While we make every effort, we cannot guarantee absolute security of your information. It is your responsibility to keep your account password confidential and to log out of unused sessions.

Section 6

Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations.

6.1 Active Accounts

While your account is active, we retain your information and use it to provide services.

6.2 After Account Closure

Even after an account is closed or deactivated, we may retain certain information for a specified period to meet legal, regulatory, and anti-money laundering obligations.

6.3 Deletion Requests

Beyond legal obligations, you may request deletion of your information. Details on how to make this request can be found in the "Your Rights" section below.

Section 7

Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we hold about you and to receive a copy of that information.

7.2 Right to Rectification

If your information is inaccurate or incomplete, you may request that it be corrected. Some information can be changed directly in your account settings.

7.3 Right to Deletion

In certain circumstances, you may request deletion of your personal information. However, we may be required to retain some information to meet legal obligations and fulfill contractual commitments.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing purposes. In that case, we will stop using your information for that purpose.

7.5 How to Submit a Request

To exercise any of the above rights, email us at [email protected] or contact us through our 24/7 live chat. We will respond to your request within a reasonable time.

Section 8

Protection of Minors

8tbaji is fully committed to protecting minors. Our Platform is intended only for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

If we become aware that a minor has used our services or provided personal information, we will immediately close that account and delete the information collected.

If you believe a minor has registered on our Platform, please contact us. To learn more about responsible gambling, visit our Responsible Gaming page.

Section 9

International Data Transfers

Some servers or third-party partners used to operate our services may be located outside Bangladesh. In such cases, your information may be transferred internationally.

Whenever information is transferred internationally, we ensure that the receiving party has adopted data protection measures equivalent to this privacy policy. We comply with applicable legal frameworks for all international data transfers.

Section 10

Policy Updates

We may update this privacy policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the policy.

For significant changes, we will notify you by email or through a notification on the platform. We encourage you to review this policy regularly. If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy.